Squarespace FAQ
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Go to the login page and click "Forgot Password." Enter your email address, and you’ll receive a reset link.
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Squarespace offers 24/7 email support and live chat support during specified hours. Access it via your account dashboard by clicking "Help" or visiting the Squarespace Support page.
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Yes, you can transfer most domains to Squarespace. Use the "Domains" panel in your account and follow the steps under "Transfer Domain."
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Ensure you’ve submitted your site to Google Search Console, used proper SEO settings, and your site isn’t set to private under "Site Availability."
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Go to your account settings, select "Billing & Account," and choose "Cancel Subscription." Note that Squarespace doesn’t provide refunds for canceled plans.
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Use the "Design" panel and select "Custom Fonts" to upload your font file. You can also use custom CSS for additional styling.
@font-face {
font-family: 'font-name';
src: url(fontURL.ttf);
} -
Update your payment information in "Billing & Account," ensuring your card is active and has sufficient funds.
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Yes, use the Squarespace app to manage and edit your site from your mobile device.
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Squarespace enables SSL automatically for all websites. Check your "Security & SSL" settings if you encounter issues.
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Go to the page editor, add a "Form" block, and customize it. You can connect it to an email or third-party integrations like Google Sheets.
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Renew your domain in the "Domains" panel. If it’s past the grace period, contact Squarespace support for assistance.
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Add the domain in the "Domains" panel and update your domain provider’s DNS settings as instructed by Squarespace.
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Yes, you can switch plans at any time through the "Billing & Account" settings. Adjustments are prorated.
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Check the "Trash" section in your site’s Pages panel. Items remain there for 30 days before permanent deletion.
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Reduce image file sizes, minimize custom code, and avoid using too many third-party integrations.
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Check your internet connection, browser compatibility, and account permissions. If the problem persists, clear your cache and try again.
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Yes, you can set up an online store with products, payment gateways, and shipping options included in the Commerce plans.
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Squarespace doesn’t offer automatic backups. However, you can manually export blog content or duplicate pages for safekeeping.
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Yes, custom code can be added using the "Code Injection" section or in individual page headers. Custom coding requires a Business or higher plan.
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Go to "Settings" > "Permissions" and invite users with specific roles like Admin, Editor, or Viewer.
Anything else?
Something else you need to ask?
Contact us, and we’ll get back to you asap.