Squarespace FAQ

  • Go to the login page and click "Forgot Password." Enter your email address, and you’ll receive a reset link.

  • Squarespace offers 24/7 email support and live chat support during specified hours. Access it via your account dashboard by clicking "Help" or visiting the Squarespace Support page.

  • Yes, you can transfer most domains to Squarespace. Use the "Domains" panel in your account and follow the steps under "Transfer Domain."

  • Ensure you’ve submitted your site to Google Search Console, used proper SEO settings, and your site isn’t set to private under "Site Availability."

  • Go to your account settings, select "Billing & Account," and choose "Cancel Subscription." Note that Squarespace doesn’t provide refunds for canceled plans.

  • Use the "Design" panel and select "Custom Fonts" to upload your font file. You can also use custom CSS for additional styling.

    @font-face {  
    font-family: 'font-name';  
    src: url(fontURL.ttf);
    }

  • Update your payment information in "Billing & Account," ensuring your card is active and has sufficient funds.

  • Yes, use the Squarespace app to manage and edit your site from your mobile device.

  • Squarespace enables SSL automatically for all websites. Check your "Security & SSL" settings if you encounter issues.

  • Go to the page editor, add a "Form" block, and customize it. You can connect it to an email or third-party integrations like Google Sheets.

  • Renew your domain in the "Domains" panel. If it’s past the grace period, contact Squarespace support for assistance.

  • Add the domain in the "Domains" panel and update your domain provider’s DNS settings as instructed by Squarespace.

  • Yes, you can switch plans at any time through the "Billing & Account" settings. Adjustments are prorated.

  • Check the "Trash" section in your site’s Pages panel. Items remain there for 30 days before permanent deletion.

  • Reduce image file sizes, minimize custom code, and avoid using too many third-party integrations.

  • Check your internet connection, browser compatibility, and account permissions. If the problem persists, clear your cache and try again.

  • Yes, you can set up an online store with products, payment gateways, and shipping options included in the Commerce plans.

  • Squarespace doesn’t offer automatic backups. However, you can manually export blog content or duplicate pages for safekeeping.

  • Yes, custom code can be added using the "Code Injection" section or in individual page headers. Custom coding requires a Business or higher plan.

  • Go to "Settings" > "Permissions" and invite users with specific roles like Admin, Editor, or Viewer.


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